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Privacy Policy

Last Updated: December 2024

Credible Cruises ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, such as when you request a consultation, book a cruise, or contact us. This may include your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use your information to provide cruise planning services, communicate with you about your bookings, send you travel updates, and improve our services. We may also use your information for marketing purposes with your consent.

Information Sharing

We may share your information with cruise lines, hotels, and other travel service providers to fulfill your bookings. We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (305) 555-0187.

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Terms of Service

Last Updated: December 2024

Welcome to Credible Cruises. These Terms of Service ("Terms") govern your use of our website and services.

Acceptance of Terms

By accessing our website or using our services, you agree to be bound by these Terms and our Privacy Policy.

Services

Credible Cruises provides cruise vacation planning and booking services. We act as an intermediary between you and cruise lines, hotels, and other travel service providers.

Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by cruise line and will be clearly communicated during the booking process.

Cancellations and Refunds

Cancellation and refund policies are determined by the cruise line and other service providers. We will clearly communicate applicable policies before booking.

Limitation of Liability

Credible Cruises acts as an agent for cruise lines and other service providers. Our liability is limited to the fees paid to us for our services.

Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our website.

Contact Information

For questions about these Terms, contact us at [email protected] or +1 (305) 555-0187.

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Cookie Policy

Last Updated: December 2024

This Cookie Policy explains how Credible Cruises uses cookies and similar technologies on our website.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze website usage.

Types of Cookies We Use

Essential Cookies: Required for the website to function properly, including security and accessibility features.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Marketing Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness.

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set their own cookies, such as analytics and advertising platforms.

Updates to This Policy

We may update this Cookie Policy periodically. Please review it regularly for any changes.

Contact Us

For questions about our cookie usage, contact us at [email protected].

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DMCA Policy

Last Updated: December 2024

Credible Cruises respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

Designated Agent

DMCA notices should be sent to:

Credible Cruises DMCA Agent
2847 Ocean Boulevard
Miami Beach, FL 33140
Email: [email protected]

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required information under the DMCA.

Repeat Infringers

We have a policy of terminating accounts of users who are repeat infringers in appropriate circumstances.

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GDPR Compliance

Last Updated: December 2024

Credible Cruises is committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of EU residents.

Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for booking services
• Legitimate interests for website analytics
• Legal obligations for record keeping

Your Rights Under GDPR

Right to Access: Request information about your personal data

Right to Rectification: Correct inaccurate personal data

Right to Erasure: Request deletion of your personal data

Right to Portability: Receive your data in a structured format

Right to Object: Object to processing for marketing purposes

Right to Restrict: Limit how we use your data

Data Transfers

We may transfer your data outside the EU to provide our services. We ensure appropriate safeguards are in place.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy.

Contact Our DPO

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.